Legal proceedings, enforcement actions and regulatory findings related to digital accessibility across the EU — plus reference material on EN 301 549 and the European Accessibility Act.
Court cases, ombudsman rulings, enforcement notices and monitoring body findings related to accessibility law across the EU.
The Tribunal judiciaire de Caen ruled in favour of disability associations apiDV and Droit Pluriel, ordering Carrefour France to make carrefour.fr and its mobile app fully accessible within six months. The court rejected the retailer's argument that 71% compliance under France's RGAA standard was sufficient.
Read at Droit Pluriel . opens in a new tabAgID adopted a regulation (Determinazione n. 84/2026) setting out how it verifies and sanctions accessibility non-compliance under Legge Stanca and the EAA-implementing decree — covering public administrations and private providers (banks, e-commerce, transport booking, audiovisual media) with average turnover over €500 million. It defines a path from preliminary review by the Digital Ombudsman through to formal sanctions.
Read at AgID (Agenzia per l'Italia Digitale) . opens in a new tabThe Authority for Consumers and Markets (ACM) reviewed the largest Dutch webshops and found 61% could not be used by customers with disabilities to place orders, with a further 33% presenting serious difficulties. ACM said it is contacting the worst performers and that businesses failing to improve after a warning face enforcement action.
Read at Autoriteit Consument & Markt (ACM) . opens in a new tabSweden's Post and Telecom Authority (PTS) launched supervision of 28 e-commerce services — including IKEA, H&M, Coop and ICA — checking homepages, product pages and search functions against the accessibility law implementing the EAA. Oversight continues through 2026.
Read at PTS (Post- och telestyrelsen) . opens in a new tabThe Commission published the latest round of member state monitoring reports required under the Web Accessibility Directive, covering all 27 EU member states plus Norway, with each country's national compliance findings.
Read at European Commission — Shaping Europe's Digital Future . opens in a new tabSweden's digital government agency DIGG published its 2022–2024 monitoring report: in-depth reviews of public sector websites and apps found many still very difficult or impossible to use with assistive technology, despite gradual improvement in lighter-touch reviews.
Read at Digg (Myndigheten för digital förvaltning) . opens in a new tabSpain's National Court upheld a €90,000 fine and a six-month ban from official subsidies against airline Vueling, finding it met only around 10% of required web accessibility criteria — largely unchanged since a 2016 inspection.
Read at Consejo General del Poder Judicial (CGPJ) . opens in a new tab